Overview
At Chic Women’s Fashion Collective, we are committed to ensuring every customer is completely satisfied with their purchase. If your order does not meet your expectations, our straightforward return process makes it easy to request a refund within 30 days of purchase.
How It Works — 3 Simple Steps
Contact Us
Email [email protected] within 30 days of your purchase. Include your order number and reason for return.
Ship It Back
Send the item in its original condition and packaging to our fulfillment center. Customer pays return shipping.
Get Your Refund
Once we receive and inspect the return, your refund is processed within 5 business days to your original payment method.
Return Eligibility
Eligible for Return
- Items returned within 30 days of purchase
- Products in original, unused condition
- Items with all original packaging and tags
- Damaged or defective products (reported within 48 hours)
- Wrong items received
Not Eligible
- Items returned after 30 days
- Used, altered, or worn products
- Items without original packaging
- Products damaged due to misuse
- Shipping and handling charges
Return Address
Please ship all returns to:
Full Stack Fulfillment LLC
4711 34th St. N. Suite F St. Petersburg, FL 33714
Refund Processing Timeline
| Stage | Timeframe | Details |
|---|---|---|
| Return Request | Within 30 days of purchase | Email [email protected] with your order number |
| Return Shipping | Varies by carrier | Customer pays return shipping costs |
| Inspection | 1–2 business days | Item inspected upon receipt at our facility |
| Refund Issued | Up to 5 business days | Credited to original payment method |
| Bank Processing | 3–10 business days | Depending on your financial institution |
Note: Original shipping and handling fees are non-refundable.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 48 hours of delivery at [email protected]. Include photographs of the damage and your order number. We will provide a replacement or full refund at no additional cost to you—return shipping is on us.
Wrong Item Received
If you received the wrong item, please email [email protected] with your order number and a description of the item received. We will cover return shipping costs and send the correct item or issue a full refund.
Contact Us
Email: [email protected]
Phone: 18444970778
Hours: Mon-Fri 9am-5pm EST
Chic Women’s Fashion Collective is operated by Velmoryx Group Corp.
Last updated: March 29, 2026